We receive a number of different types of information about you, including:
When you fill out the request for information from REALTORS® Real Estate School you are required to provide information such as your name, email address and organization. This information will be used solely by REALTORS® Real Estate School (RRES) for communication purposes. If you have ever been a member/ affiliate or submitted information to the Chicago Association of REALTORS® (C.A.R.) for events, membership or courses, that information may be matched to your user profile for a better user experience.
When you become a member or affiliate of Chicago Association of REALTORS® (C.A.R.) or register as a student for REALTORS® Real Estate School we capture additional profile information such as your address, phone number, job title, social security number, level of college education, social media information, and your company information. This information is required to become a member/affiliate or student.
The database information submitted when becoming a member/affiliate/student is stored in a secure system called Rappatoni, NOT to be confused with any email or marketing systems in use. Rappatoni is a high-level security database that strictly stores information and is not used for marketing purposes.
WHY DO WE COLLECT THIS INFORMATION?
- To personalize your experience: your information helps us to better respond to your individual needs
- To improve our website: we continually strive to improve our website offerings based on the information and feedback we receive from you
- To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs
- To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of the service requested
- To administer a contest, promotion, survey or other site feature
- To send periodic emails or updates. The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.
WHAT INFORMATION DO WE COLLECT?
We collect information from you when you request more information. When registering for a course or becoming a member of C.A.R., you may be asked to enter your: name, e-mail address, mailing address, state, phone number and/or additional information. You may, however, visit our site anonymously.
HOW DO WE PROTECT YOUR INFORMATION?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information including the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards) will not be stored on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still ask for information over the telephone or by contacting customer service.
DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
REALTORS® Real Estate School is a division of Chicago Association of REALTORS®.