School Policies

Please take a few moments to familiarize yourself with this information. Students are responsible for reviewing and understanding the following information. Select the tabs below based on the course you are taking. If you’re looking for our Privacy Policy & Disclaimer, you can find that information here.

CLASSROOM POLICIES:

Cancelations

If a student cancels their attendance at an instructor-led class a minimum of five business days prior to the start of a course, the student will receive a refund of tuition minus a 25% cancellation fee. ALL CANCELLATIONS MUST BE IN WRITING via email or online form to CAR at info@nullrres-online.com.

If a student cancels the student’s attendance at a class less than five business days prior to the start of a course, no refund shall be provided. If a student is a “no show” for a class, no refund shall be provided, and the student forfeits their registration fee. No refunds shall be provided once a class has begun.

Transfers

Students must notify the school prior to the start of their registered course to be eligible for a transfer. Registration fees can be transferred to another course date, pending course availability, within 60 days of the initial course date. All transfer requests are subject to a $40 transfer fee. If a transfer form is not completed within 60 days of the initial course date, the option to transfer will expire. Submit a Transfer Request.

No Shows

In the event of a no show, the student forfeits their registration fee.

Cancelations from Course Provider

CAR reserves the right to cancel, reschedule or shift the format of any course or individual class session(s), at any time, for any reason.

• If we cancel an entire course, students will receive a full refund of their tuition.
• If we relocate or reschedule, students will be notified of alternate make-up sessions or revised course format(s). Students who cannot attend make-up sessions will have the option of transferring to another class (full repeat required) or online course within 6 months of the original course start date; no refunds and no additional fees will apply.
• CAR will notify students as early as possible as to any class session changes.

ONLINE & SELF-STUDY POLICIES:

Cancelations

The school must receive written notification of a student’s cancelation within seven (7) days of the purchase date for a student’s registration to be eligible for a refund. All written notifications must be emailed to info@nullrres-online.com. All refunds are subject to a 25 percent cancelation fee. If a student cancels more than seven (7) days after the purchase date, their registration fee is non-refundable.

Transfers

The student must notify the school within 60 days of the purchase date to be eligible to transfer. All course dates and modes are eligible for transfers from online or self-study courses. All transfers are subject to a $40 transfer fee. Submit a Transfer Request.

Expirations

Online and self-study courses are valid for six (6) months following the purchase date. For online students, course expiration can be found on your My Courses page when you log in or in the shopping cart when you checkout.

Extensions

Online and self-study licensing courses can extend their expiration date by purchasing a course extension. The cost is $30 per 30-day extension, for a maximum of 60 days. Complete the Extension Request Form.

Applies to: 15 Hour Broker Pre-license, 30 Hour Post-license, 45 Hour Managing Broker Pre-license, 15 Hour Leasing Agent Pre-license, CE and Broker Pre-license Instructor License Courses

IDFPR Rules & Regulations

ATTENDANCE & RECEIVING CREDIT:

State law, enforced by the Illinois Department of Financial and Professional Regulation (IDFPR) requires full attendance in all class sessions.

• Pre and Post License Courses:  Students enrolled can miss up to 10% of the total course time can be missed with an absence and subsequently made up.  Absences more than 10% (equivalent to six class time hours in the 60 Hour Broker Pre-License Topics class, for example) will result in an incomplete course — no exceptions.  Missing more than this amount would then require a transfer to a new course, either instructor-led or online (self-paced), and starting over from day 1.
• Continuing Education (CE) courses are not eligible for making up missed time.  Students that miss any amount of a live CE course’s total class time must transfer into either another session of that same class, or into an online (self-paced) version of that course.

MISSED & MAKE-UP TIME:

Students needing to make up missed time can do so by completing missed time assignments that are added via the Learning Portal by RRES staff.  As the assignment(s) is completed, RRES staff will update the student’s record to being back to good attendance standing.  All missed time assignments must be completed in order to successfully complete the corresponding licensing course that is missing attendance.

Student Conduct

ATTIRE

Dress appropriately. While allowing for comfortable attire, good taste is expected and required. Business casual is always appropriate.

ELECTRONIC DEVICES

All electronic devices must be turned on silent while class is in session. Students may not receive or make phone calls, emails or text messages while class is in session, except for emergencies, in which case, please alert your instructor.

BEHAVIOR

CAR leadership, school management and staff, in conjunction with your instructor retain the right to dismiss a student from a course for any of the following reasons. The following list is not all-inclusive and any behavior considered inappropriate, disruptive, non-cooperative or abusive is subject to disciplinary action. Students dismissed from a course forfeit their tuition and the ability to reschedule or transfer.

• Failure to turn off personal and/or business electronic devices (phones, pagers, laptops, etc.) as directed.
• Reading unrelated materials during class time including smartphones or similar devices.
• Talking during instructor lecture.
• Activities considered uncooperative, abusive, or otherwise disruptive in any way.
• Cheating on an exam, giving or receiving help during a required exam or suspected of doing so.
• Attempting to record final exam questions or answers or suspected of doing so.
• Attempting to take the course for someone else or suspected of doing so.
• Harassing or abusive conduct (physical and/or verbal) to fellow student(s), instructor(s), speakers, association staff, association members or guests at any time, before, during or after a class.